Life story work is one of the best ways to provide person-centered care, a conceptual model of health care delivery that differs from traditional task and disease-oriented health care models through an emphasis on holistic practice and focus on assuring that healthcare decisions respect the perspectives, needs, values, priorities and life history of the person.  A focus on person-centered care drives a culture change in care by treating the person as a whole, placing importance on understanding the physical, psychological, emotional, social status and life story of the person and including this understanding into care planning and daily care practices.

Just as importantly, life story work will allow loved ones to honor and celebrate a person’s life story and share that story with care partners to enhance care for the one they love. Life story work has the potential to enable care staff to “see the person behind the patient”.  2nomi®enables you to build a life story work in a particular way that helps others “see” your loved one as a person and “hear” them with an understanding of exactly what comforting care is required when they are unable to voice their needs.